Refund policy

At Sukun Footwear, we want you to love what you wear. If you are not completely satisfied with your purchase, we offer a 7-day return and replacement policy from the date of delivery.

Eligibility Criteria:

  • Items must be unused, unworn, and in original packaging.

  • A return or replacement request must be raised within 7 days of delivery.

  • Footwear must not show signs of wear or damage.

How to Initiate a Return or Replacement:

  1. Email us at support@sukunfootwear.com with your order ID, reason for return, and images (if applicable).

  2. Our team will review your request and guide you through the process.

  3. Once approved, we’ll arrange pickup or share instructions for self-shipping (if pickup is unavailable in your area).

Refund Process:

  • Refunds are initiated once the returned item passes quality inspection.

  • Refunds are processed to the original payment method within 7–10 business days.

  • In case of Cash on Delivery (COD) orders, refunds will be processed via UPI or bank transfer.

Replacement Policy:

  • If you received a defective or incorrect product, we’ll replace it at no extra cost.

  • Replacements are subject to stock availability.

Important Notes:

  • Shipping charges (if any) are non-refundable.

  • Products bought during sale events may be eligible for replacement only, not refunds, unless received damaged.

If you have any questions, feel free to reach out at support@sukunfootwear.com — we’re here to help!